      
      MACAU-BASED SYSTEMS INTEGRATOR
    

Complete Digital Transformation for Macau Businesses

      we design · build · integrate:
      custom software
      ▍
    

Custom software, mobile apps, Macau payment integration, POS, cloud infrastructure, AI automation and biometric access — from concept to deployment and long-term support, one partner for your complete technology foundation.

Request a Consultation→ Explore Our Solutions

Based in Macau SAR 7-day support EN · 中文 delivery End-to-end delivery

01 — CORE CAPABILITIES

Six engineering disciplines. One team.

Every project is designed, built and integrated by one in-house team — no juggling vendors.

Software Development

Secure, scalable, high-performance systems tailored to your operations.

ERPCRMBookingDashboards

Mobile Applications

Native and cross-platform apps for iOS and Android, shipped to both stores.

SwiftFlutterReact NativeKotlin

Web Development

Modern, responsive, SEO-ready websites, stores and customer portals.

Next.jsReactLaravelPWA

Backend & APIs

Reliable infrastructure for complex operations — multi-branch, permissions, real-time sync.

Node.jsPHPMySQLRedis

Cloud & DevOps

Deployment, monitoring, automated backups and disaster recovery.

AWSAzureDockerCI/CD

Cybersecurity

Encryption, MFA, audits and monitoring — security engineered into every layer.

EncryptionMFAAuditsMonitoring

02 — MACAU PAYMENTS

Built for how Macau pays

Your customers pay with MPay, Macau Pass, Alipay and WeChat Pay. We connect them all — across apps, websites, POS terminals and your accounting.

✓QR & in-app paymentsCheckout built into every channel you sell on.

✓Automated reconciliationTransactions matched to orders and accounting, automatically.

✓Refunds & digital receiptsFull lifecycle handling, without manual work.

✓Real-time reportingEvery transaction visible the moment it happens.

MPay

Macau Pass

Alipay

WeChat Pay

Bank Gateway

POS Terminal

03 — ONE CONNECTED ECOSYSTEM

Every system, speaking the same language

Replace disconnected spreadsheets, manual processes and outdated software with one connected platform.

Retail, F&B, gyms, clinics — online and offline

Point-of-sale that keeps selling even when the network doesn't — with inventory, membership and reporting in sync.

▸Real-time inventory sync

▸Membership & loyalty points

▸Multi-store reporting

▸Online & offline operation

04 — AI & AUTONOMOUS OPERATIONS

Autonomous operations, under your control

We deploy AI that does real work — answering customers, reading invoices, forecasting stock and drafting reports — with human oversight built in.

+ AI customer service + Document extraction + Sales forecasting + Inventory forecasting + Fraud detection + Marketing automation + Multilingual assistants + AI reporting

synexa-ops — daily automation

AGENTIC AI IMPLEMENTATION

Private, company-scoped AI agents — inside your messengers

We implement agentic AI for business: personalised agents that operate strictly within your company's scope, follow your rules, and work alongside your team inside WhatsApp, WeChat and Telegram groups.

✓Agents in your group chatsFollow your instructions, pursue the goals you set, and help and monitor team chats to keep work on track.

✓Ask the bot, get live dataOwners message the bot for instant reports — sales, stock, tasks and other company operations.

✓Agentic AI client serviceCustomer-facing agents personalised to your company, answering in your voice on your channels.

✓Strict scope & rulesEach agent works only on your company's data, with owner-controlled permissions and full oversight.

05 — DELIVERY PROCESS

From consultation to go-live — and beyond

Every project runs on a structured process built for transparency, quality and on-time delivery.

Consultation & Business Analysis

We map your workflows, challenges and objectives.

Solution Proposal

Scope, architecture, timeline and budget — in writing.

Agreement & Planning

Milestones, responsibilities and communication agreed.

UI / UX Design

Intuitive interfaces across web, mobile and back office.

Development

Secure, scalable full-stack engineering.

Integration

Payments, ERP, biometrics, IoT and APIs connected.

QA & Testing

Functional, security, performance and UAT testing.

Deployment & Go-Live

Smooth launch with minimal disruption.

Training & Documentation

Your team trained, with full documentation.

Ongoing Support

Monitoring, updates and enhancements as you grow.

06 — INDUSTRIES

Built for Macau's real businesses

Retail · 零售Restaurants · 餐飲Hotels & Hospitality · 酒店款待Gyms & Fitness · 健身中心Supplement Stores · 營養補給品店Clinics · 診所Beauty & Wellness · 美容養生Professional Services · 專業服務 Retail · 零售Restaurants · 餐飲Hotels & Hospitality · 酒店款待Gyms & Fitness · 健身中心Supplement Stores · 營養補給品店Clinics · 診所Beauty & Wellness · 美容養生Professional Services · 專業服務

Property Management · 物業管理Warehousing · 倉儲Logistics · 物流Education · 教育Membership Clubs · 會員組織Entertainment · 娛樂場所E-Commerce · 電子商務Corporate Offices · 企業辦公室 Property Management · 物業管理Warehousing · 倉儲Logistics · 物流Education · 教育Membership Clubs · 會員組織Entertainment · 娛樂場所E-Commerce · 電子商務Corporate Offices · 企業辦公室

07 — TECHNOLOGY STACK

Modern tools, proven in production

MOBILE

Swift · SwiftUIFlutterReact NativeKotlin

FRONT END

React · Next.jsTypeScriptTailwind CSSPWA

BACKEND

Laravel · PHPNode.jsREST APIsMicroservices

DATABASES

MySQLPostgreSQLRedisCloud DBs

CLOUD & INFRA

AWS · AzureGoogle CloudDocker · LinuxCI/CD

INTEGRATIONS

MPay · Macau PassAlipay · WeChat PayPOS hardwareBiometric devices

08 — WHY SYNEXA

One partner for the whole stack

01

Local Macau expertise

Payments, language and operations — we build for how Macau works.

02

Complete technology stack

Front-end to hardware integration, all in-house.

03

One integrated ecosystem

Web, apps, POS, payments and reporting — connected.

04

Scalable architecture

Built for more branches, users and integrations.

05

Long-term partnership

Warranty, monitoring and continuous improvement.

Support, 7 days a week

Fast response times, direct access to engineers, proactive monitoring — with a warranty period on every project.

Transform your business with Synexa

Tell us about your operations — we'll map the complete solution.

MACAU +853 6226 0044 CHINA MAINLAND +86 171 2497 0730 EMAIL info@synexamacau.com

Room R3, 14/F, Keck Seng Industrial Building Phase 3, Avenida de Venceslau de Morais, Macau

www.synexamacau.comMacau SAR